We ship internationally with dhl courier service.
Local shipping is free (only republic of moldova). You'll be contacted by our team shortly after your order has been placed.
Please consider that it takes between 2 – 7 working days for us to create the item from the day it was ordered if it is not available in our stock.
The shipping usually takes between 2 to 5 days for europe, and up to 12 days for the rest of the world, depending on the country.
Please note that all shipments outside the eu may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.
The shipping costs are calculated on checkout based on a flat rate depending on the region of the world from which the order is coming from.
All the shipments made by ANASTASIA POSH are insured against accidental damage and theft. Upon receipt of the package by the customer, by written agreement, confirmed by the client's signature, the insurance ceases to exist, and the delivered product becomes client's property.

Returns or exchanges are accepted on items within 14 days from the date of shipment. Items returned outside this period will not be accepted.
The return shipping is at your cost. We recommend that you retain the proof of return shipping. Items must be in original condition and must not have been worn, altered or washed. All tags must remain in place.
No refund will be taken into consideration if the return instructions are not strictly respected. In case the product has any deterioration other than the manufacturing defects (if any), ANASTASIA POSH has the exclusive and unilaterally right to decide a partial refund accordingly. In case of a valid return, your account will be credited within a couple of days from the receiving of the returned products, or we can exchange the product after your confirmation.

You may return merchandise that you have received within 14 days by sending the merchandise back. The time limit starts running one day after the day on which you have received the merchandise and instructions about the right to return enclosed separately in writing.
Returns will be accepted for consideration only when we receive them in the given time limit, which means that you must ship it out on time. Return shipments will be at your cost and risk.
You should ship us back your order with dhl or ups companies only and we will ship you back the products that you have chosen for exchange.

The address for returns is: bd. Grigore vieru 56/1, Republic of Moldova

For any questions about deliveries or returns, please contact our team at support@anastasiaposh.com